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Urban

Community Protection

Ensuring the communities we operate in are safe and protected for not only our guests but also our neighbors is our number one goal.

What is our Screening Policy?

  • No severe criminal convictions and sex offenses including but not limited to murder, terrorism, rape, assault, battery and child abuse.

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  • Our screening checks the OFAC list and public state and county criminal records as well as state and national sex offender registries.

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  • For lesser charges, Staybase’s screening policy takes several factors into account, such as the severity of the charge, when the charge was placed, and the type of offense.

Multiple FCRA-compliant vendors are used to conduct felony conviction checks, national sex offender searches as well as global sanctions reviews including OFAC and terrorist watch lists. These checks cover digitized criminal court records, department of correction records, wanted lists, global watchlist records, and all available state sex offender registries that exist online in the U.S. In addition, they also cover domestic and foreign watch lists and sanction lists, such as domestic and international fugitives, FBI lists (i.e., terrorism, most wanted, white-collar criminals), Interpol, politically exposed persons, U.S. Dept of Treasury lists, Drug Enforcement Administration (DEA) lists, and many others

Screening across our Partners Platforms

For shorter-term guests who may be booking through other OTA platforms are required to be ID-verified with a satisfactory background screening. These verification processes check multiple facets of a guest’s identity:

Keeping our community safe is one of our top priorities. If we have at least an accurate first name, last name, and date of birth for a Host or guest, we’ll perform a background check at the following times (only in the USA and India):

Guests: 10 days before the check-in date of their reservation (or later in the case of bookings within 10 days of check-in).

How they work and what they entail

 

1. We submit the above information to one of our approved background check providers

 

2. They check the person’s identity against public records or available databases, as outlined below:

 

For everyone who transacts on Airbnb: We check the OFAC list, which includes terrorist designations. For those who live in the US: We check certain databases of public state and county criminal records as well as state and national sex offender registries.

For those who live outside the US: We may, to the extent permitted by applicable laws and to the extent available, obtain the local version of background or registered sex offender checks.

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